Finnair and Finavia face-recognition check-in pilot at Helsinki Airport, May 2017
Helsinki-Vantaa Airport · Futurice
Finnair and Finavia, working with the Finnish digital consultancy Futurice, tested face recognition for check-in on Finnair flights at Helsinki Airport from 2 to 23 May 2017, according to their joint release of 2 May. Finnair invited 1,000 frequent flyers to take part, and the companies said they would gather information on how well the technology suited the airport environment and the airline's systems.
The test followed a 2016 trial at the employee security control, and Finavia's 2018 overview still described it as a pilot. Finavia's wider 2018 programme of trials is a separate record.
No production rollout of face check-in followed in the sources. Match accuracy and passenger feedback have not been confirmed either way.