SynapseMX
SynapseMX, an Atlanta company founded in 2015 by former AirTran and Southwest maintenance technologist Shane Ballman, makes cloud and mobile software for running aircraft maintenance.
With 11 to 50 staff, its production control and quality assurance modules replace paper processes. Its one AI feature, repair-time estimation, is evidenced only in 2019 material, and no commercial airline customer has been confirmed since 2020. A US Air Force award is unverified.
No verified deployments yet
SynapseMX is profiled in the companies register, but no deployment has been verified against published evidence. Records are added as evidence is reviewed and graded.
Products & Solutions
2 productsSynapseMX Production Control Platform
Cloud-based, mobile-first aircraft maintenance execution and management platform that digitizes line and base maintenance operations.
Reduces aircraft downtime and technician inefficiency caused by paper-based records, fragmented communication across line maintenance, maintenance control, and planning teams, and lack of real-time visibility into fleet readiness and unscheduled maintenance events.
- Real-time defect logging and resolution tracking
- MEL (Minimum Equipment List) management and open item tracking
- Electronic maintenance sign-off via mobile devices
- Automated workflow and push notifications via in-app, SMS, and email
6 more features
- AI/ML-driven trend identification and predictive maintenance alerts
- Live aircraft ramp position and availability dashboards
- Work order creation, scheduling, and management
- Flight dispatch system integration for automated flight-hour and cycle tracking
- Multi-station coordination with automatic downstream station notifications
- Role-based access for technicians, maintenance control, and leadership
Technical specifications (6)
- Cloud-based SaaS delivery model
- Browser-based interface; no dedicated client application required
- Compatible with any internet-connected device
- REST API integration interfaces for third-party system connectivity
- Artificial intelligence and machine learning for trend detection and recommendations
- Real-time push notification engine (in-app, SMS, email)
SynapseMX Quality Assurance Module
Aircraft maintenance Quality Assurance (QA) inspection management module developed under a USAF SBIR Phase II contract. Enables QA teams to define inspection criteria, create and manage tailored inspection programs, schedule and conduct audits, and monitor real-time compliance against maintenance execution standards.
Replaces legacy manual and paper-based processes for planning, conducting, and reporting on aircraft maintenance Quality Assurance inspections, which limit visibility into compliance and create administrative overhead for maintenance teams.
- Customizable inspection program creation and management
- Audit scheduling and execution workflows
- Real-time compliance monitoring dashboards
- Automated audit workflow management
2 more features
- Automated compliance report generation
- Integration with the SynapseMX Production Control Platform
Technical specifications (3)
- Developed under USAF SBIR Phase II contract (AFLCMC/RO), awarded October 2024
- Cloud-based module extending the SynapseMX platform
- Designed for Air National Guard maintenance quality assurance program modernization
Profile data from the Aerostack companies register; deployment records from the verified register. Evidence grades: T1 first-party confirmation, T2 credible reporting. See Our approach for how records are graded.