AireXpert
AireXpert, a Buffalo, New York, company, makes EventControl, software that runs an airline's maintenance events from first report to closure. Spirit Airlines uses it across its A320 fleet.
Founded in 2018 with 11 to 50 staff, it replaces the email, phone and spreadsheet traffic of maintenance control with one shared workflow for out-of-service and aircraft-on-ground events. The evidenced core is workflow and communications automation; AI features such as inventory forecasting appear in marketing copy but not yet as a proven product.
Spirit credits the platform with a major role in its third place for on-time performance in North America in Cirium's 2025 rankings, in a case study written by the airline. Spirit's Chapter 11 process makes the account's future an open question. Claims of more than 11,000 users and a 20 per cent productivity gain are the company's own.
No verified deployments yet
AireXpert is profiled in the companies register, but no deployment has been verified against published evidence. Records are added as evidence is reviewed and graded.
Products & Solutions
1 productAireXpert
AireXpert is a cloud-based tech ops collaboration platform for airline and MRO maintenance operations.
Aircraft maintenance operations have historically relied on fragmented channels including email, phone calls, and paper-based methods, creating information silos and communication latency during time-sensitive maintenance events. AireXpert consolidates all stakeholder communication and event data into a single structured environment, reducing out-of-service duration and improving operational visibility for maintenance leadership.
- Live Events board provides a real-time command center for all scheduled and unscheduled maintenance events, filterable by task type, station, status, and classification
- Workflow Builder allows creation of automated trigger-based playbooks that initiate task creation, role assignments, notification routing, and documentation capture without manual intervention
- AX Sketch enables technicians to draw and annotate directly on images within an event timeline, creating a visual audit trail for engineering approvals
- AX Translation provides real-time in-platform language translation of messages, displaying original and translated text side-by-side to support multilingual maintenance teams
6 more features
- Asset Tracker tracks material and parts availability within the platform
- AI-powered maintenance call summary feature condenses daily planning call information into an instant briefing
- AIXI ATA AutoCoder integration: uses AI to interpret technician maintenance log entries, generate detailed problem descriptions, assign correct ATA codes, and identify maintenance fix probabilities
- Document upload and scanning available directly through the mobile app
- Integration with M&E systems (TRAX, AMOS, Maintenix) allows open item data to feed into event management workflows
- Supports SMS and WhatsApp participation for users who do not install the native app
Technical specifications (8)
- Accessible via web browser and dedicated mobile application (iOS and Android)
- Event-driven data architecture with a single source of truth for all maintenance event information
- Supports real-time notifications via Microsoft Teams, Slack, email, and SMS
- Cloud-based deployment with Single Sign-On (SSO) support via Microsoft Azure and Okta
- Data storage integration with Snowflake
- Analytics integrations with PowerBI, Tableau, and Metabase
- ACARS messaging integration for aircraft communication
- Mobile app redesign launched February 2025 following web platform relaunch in summer 2024
Profile data from the Aerostack companies register; deployment records from the verified register. Evidence grades: T1 first-party confirmation, T2 credible reporting. See Our approach for how records are graded.