AI Crew Solutions

CrewBid

CrewBid is AICS's dedicated crew bidding product. It automates complex bidding processes including vacation bids and vacancy bids, making them accessible to crews via a mobile app while simplifying administration for planning departments.

Crew bidding for vacations and vacancy assignments has traditionally been administered manually or through legacy systems. The process is prone to delays, data entry errors, and outcomes where crew preferences are not honoured. CrewBid automates the bidding workflow via a mobile application, matching crew requests against coverage requirements without requiring manual scheduler intervention at each step.

• Automates vacation bidding for yearly, monthly, and daily vacation trading within one interface
• Automates vacancy bidding: base openings are automatically communicated to crews, crews can maintain multiple standing bids simultaneously, and are automatically notified of transfer approval or denial with reason provided
• Includes an integrated training bid tab for training schedule bidding alongside vacation and vacancy bids
• Crew members can monitor bid requests and outcomes through both a webpage and a mobile app

American Airlines

Customers and sites the vendor lists for this product. Aerostack has not verified these unless a deployment record is linked above.

Reserves

AICS markets a reserve management product on their Reserves product page. The system manages standby crew assignments and backup personnel scheduling.

Scheduling standby and reserve crew manually requires a scheduler to track real-time availability, contract rules, and operational disruptions simultaneously. Errors in this process can result in uncovered positions or crew deployed outside their contractual limits. The Reserves module automates the reserve-matching and assignment process, applying the airline's own contract rules to produce compliant standby scheduling in real time.

• Reserve Auto-Assign: engine scans all open time 7 days in the future and pairs each open trip with the most optimal available reserve crewmember; flags trips with no available reserve
• Reserve Self-Assign: enables crewmembers to bid for open time that fits within their reserve footprint; validates against legal limits and contractual rest requirements before assigning
• Reserve List: provides a daily, real-time reserve priority list showing each crewmember's name and current order of assignment, accessible via the Reserves App
• Trips left uncovered after all reserves are assigned are flagged and advertised as premium pick-up opportunities within the CrewPortal

AICS Integrated Platform

A modular, cloud-based crew management platform for airlines that integrates crew rules, bidding, reserves, training, and payroll into a single system with a proprietary rules engine.

Airlines face fragmented crew management processes across scheduling, legality compliance, reserve management, and payroll. This platform unifies those functions and automates manual, rules-based processes.

• Integrated crew rules and legality management
• Crew bidding and reserve management
• Crew pay calculation and payroll integration
• Dashboards combining data from multiple systems

Crew Rules Management System

A legality tools suite that automates time-out and legality calculations for schedulers, management, and crews, providing real-time and hypothetical scenario analysis.

Manual legality calculations for crew duty time rules are complex, error-prone, and time-consuming for airline schedulers.

• Real-time legality calculations
• Hypothetical scenario modelling
• Foresight for schedulers and management

CrewPortal

A crew-facing app suite that allows airline crew members to perform tasks that previously required manual intervention by scheduling or payroll departments, reducing non-critical communications.

Crew members relying on phone calls and manual processes to interact with scheduling departments creates inefficiency and staff workload.

• Self-service crew task management
• Visibility for crews and staff
• Automation of labor-intensive processes
• Reduction of non-critical communications

Dashboard

A cross-system dashboard that combines key operational information from multiple databases into a single view, including data not typically accessible in legacy crew management systems.

Core crew management systems show only siloed data. Airlines need visibility across multiple platforms simultaneously.

• Cross-system data aggregation
• Custom logic for combining data sources
• Single screen view of key information

CrewPay

A crew payroll calculation engine that pulls data from multiple databases, runs complex pay logic outside the core CMS, performs QA error reporting, and provides crew pay transparency via a mobile app.

Airline crew pay calculations are complex, involving multiple data sources and rules. Manual processing leads to errors and delayed visibility for crew members.

• Multi-database data extraction and pay calculation
• QA error reporting and exception identification
• Crew-facing pay reports accessible monthly
• In-app chat with payroll for error resolution

Reliability

Reliability is AI Crew Solutions' crew attendance and reliability tracking product. The system automatically captures reliability-impacting events (e.g.

Tracking crew attendance and applying contract-specific reliability point systems and quarterly incentive rules manually is error-prone and labour-intensive for crew planning and management teams. The Reliability product captures reliability events automatically over a rolling 365-day window, applies the airline's contract rules, and surfaces trend insights to management.