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Norwegian

Rydoo Accounts Payable AI invoice automation at Norwegian

MidAmerica St. Louis

GoodMaps indoor navigation at MidAmerica St. Louis Airport

Lyon Saint-Exupéry Airport

Stan robotic valet parking at Lyon Saint-Exupéry

London Heathrow

Facial-recognition eGates at Heathrow

Almaty International Airport

Q-Gate biometric passport-control terminals at Almaty

Pittsburgh International Airport

Arrow Analytics EZ-Board computer-vision carry-on analytics test at PIT Gate A7

Federal Aviation Administration

FAA SMART airspace and trajectory management platform

Dubai International

Dubai Police AI systems for passenger screening, unattended baggage and camera analysis at Dubai airports

Jeju Air

HI JECO generative-AI chatbot at Jeju Air

GenAI assistant / chatbot · Supplier: In-house

Current reported state

Deployed

Jeju Air introduced its generative-AI chatbot HI JECO in December 2023.

Aju News reported on 17 June 2025 that call-centre consultations had fallen 18.4% and that 31.6% of HI JECO chats came in after hours. The Herald Business gave a later figure of 37.8% on 24 June 2026.

What the system does

Jeju Air introduced its generative-AI chatbot HI JECO in December 2023.

Aju News reported on 17 June 2025 that call-centre consultations had fallen 18.4% and that 31.6% of HI JECO chats came in after hours. The Herald Business gave a later figure of 37.8% on 24 June 2026.

Follow the change history

Live data from the Aerostack register. Status reflects published evidence only. See Our approach for how records are graded.

Aerostack tracks AI deployments across airports and airlines, with the published evidence behind each record. Photography is real aviation imagery. Record thumbnails may show the named airport or airline; other photographs do not.