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Technology supplier · Startup

Jetpack

Data Analytics & AI Platforms

Jetpack, a Brussels data and AI company, builds forecasting and capacity-planning tools for airports. Brussels Airport owns 80 per cent of it.

Founded in 2017 with 11 to 50 staff, it was majority-acquired in 2022 but remains independent. Its Polaris tool helps airports plan staffing and infrastructure, and its demand and capacity balancing tool models queues at check-in and security. The register holds no named, dated deployment.

No verified deployments yet

Jetpack is profiled in the companies register, but no deployment has been verified against published evidence. Records are added as evidence is reviewed and graded.

Products & Solutions

2 products

Polaris

An AI-powered forecasting and decision-support software platform designed specifically for airports. Polaris enables airport operators to optimize planning and operations through advanced flight scheduling analysis, accurate passenger flow forecasting, and scenario planning tools for budgeting and capacity management.

The problem it addresses

Airport operators face complexity in planning staffing, infrastructure, and resource allocation across fluctuating demand. Static or rule-based approaches cannot accurately anticipate passenger flows or model budgeting scenarios.

Key features
  • Advanced flight scheduling analysis
  • Passenger flow forecasting using machine learning
  • Scenario planning tools for budgeting and capacity management
  • Infrastructure utilization optimization
1 more feature
  • Day-to-day airport management decision support
Technical specifications (2)
  • Machine learning and advanced analytics applied to large-scale operational airport data
  • Integration with airport operational data sources
Product documentation

Demand and Capacity Balancing Tool

A simulation-based demand and capacity planning tool built for Brussels Airport to optimize resource planning for check-in equipment (counters, kiosks, bag tags, bag drops) and security screening. Uses multi-agent models to simulate passenger arrivals, queuing, and desk processing, capturing real-world behavioral variation.

The problem it addresses

Queue length and wait time dynamics at airport check-in and security screening are complex and cannot be adequately modeled with simple heuristics. Planners need simulation tools to evaluate resource allocation decisions before implementation.

Key features
  • Multi-agent simulation of passenger arrivals, queuing, and processing at check-in desks
  • Configurable parameters for desk allocation scenarios
  • Web-based application for simulation parameterization and result visualization
  • Queue length and waiting time output throughout the day
Technical specifications (6)
  • Simulation engine built in Python packages using Docker, stored on AWS Elastic Container Registry (ECR)
  • Simulation engine executed on demand via AWS Lambda
  • Outputs written to PostgreSQL database hosted on Amazon RDS (Aurora)
  • API built using Node.js and serverless, hosted on API Gateway and AWS Lambda
  • Front-end web application built in ReactJS with d3.js and Observable Plot visualizations
  • Application hosted on AWS S3 and served via AWS CloudFront
Product documentation

Register notes

Notes held in the Aerostack register. Aerostack has not independently verified them.

Market context

Jetpack.AI is a Brussels data and AI company founded 2017; Brussels Airport Company acquired an 80% stake on 23/11/2022 (Brussels Airport pressroom), with the founders retaining a minority and an aviation competence centre created.

Read the rest

Airport Intelligence is the separate 100% Brussels Airport consultancy subsidiary launched 06/2021.

Profile data from the Aerostack companies register; deployment records from the verified register. Evidence grades: T1 first-party confirmation, T2 credible reporting. See Our approach for how records are graded.

Aerostack tracks AI deployments across airports and airlines, with the published evidence behind each record. Photography is real aviation imagery. Record thumbnails may show the named airport or airline; other photographs do not.