CargoAi
CargoAi, a Singapore company, runs an online marketplace where freight forwarders compare and book air-cargo capacity, with AI handling quotes, rate suggestions and booking requests.
Founded in 2019 with 11 to 50 staff and part of the CargoTech group, it sells CargoMART for booking, CargoINTEL forecasts, CargoGATE for airline sales teams and CargoCopilot, a conversational agent trained on cargo data. It also offers an API that lets third-party AI agents book directly.
United Cargo sells capacity on the platform, including through its interline module, and TAP Air Cargo has a four-year partnership. Flexport uses the API to consolidate shipments with AI agents. The company reports more than 31,900 users and more than 110 bookable carriers.
No verified deployments yet
CargoAi is profiled in the companies register, but no deployment has been verified against published evidence. Records are added as evidence is reviewed and graded.
Products & Solutions
4 productsCargoMART
Digital air freight booking marketplace and management platform. Enables freight forwarders to search airline schedules, compare real-time rates, request eQuotes, make instant eBookings with immediate confirmation, and track shipments from a single interface.
Air freight procurement has historically required freight forwarders to call or email each airline individually to check capacity, obtain rates and confirm bookings - a slow, manual and opaque process. CargoMART digitises and consolidates this workflow into a single platform with real-time data.
- Real-time airline rate comparison and schedule search
- Instant eBooking with immediate confirmation
- Shipment tracking and departure notifications
- Booking amendment and cancellation
5 more features
- Interline module: automated interline booking with real-time capacity checks across more than 100 airlines
- API integration with Transport Management Systems (TMS) and ERP systems
- General Cargo, Express, Pharma and DGR (Dangerous Goods) booking support
- Coverage across more than 130 countries
- Used by over 26,000 freight forwarders worldwide
Technical specifications (4)
- API-based integration (CargoCONNECT) for airline system connectivity
- Interline module supports seamless API integration across more than 100 airlines without significant IT investment
- Compatible with leading TMS and ERP platforms
- Real-time data pipelines for rates and capacity
CargoCONNECT
API and email-based integration solution for airlines and GSAs (General Sales Agents), enabling their cargo management systems to connect to the CargoMART marketplace. Allows airlines without existing API capability to participate in the CargoAi ecosystem and reach freight forwarder users.
Airlines and GSAs vary widely in their digital maturity. Some lack the IT infrastructure for direct API connectivity. CargoCONNECT bridges this gap, allowing both API-capable and non-API airlines to distribute cargo capacity digitally through CargoMART.
- API integration for airlines with existing systems
- Email-based integration for airlines without API infrastructure
- Synchronises capacity, rates and booking data in real time
- Enables GSAs representing multiple airlines to access the same services as a direct airline
Technical specifications (2)
- Dual-mode: REST API and email parsing
- Real-time data synchronisation
CargoGATE
Quote and booking request management tool for airlines and GSAs. Centralises inbound quote and eBooking requests from freight forwarders, enabling cargo sales teams to manage, respond to and fulfil requests through a single interface.
Airline cargo sales teams and GSAs receive quote and booking requests through fragmented channels. CargoGATE centralises and streamlines request management, reducing manual effort and improving response times.
- Centralised management of quote and booking requests
- For airlines and GSAs
- Reduces manual handling of inbound cargo sales requests
CargoINTEL
Air cargo intelligence and analytics tool offering 3D visualisations of shipment flows and capacity forecasts to help freight forwarders and airlines optimise freight management decisions.
Air cargo stakeholders lack visibility into market-level capacity trends and shipment flow patterns needed to plan procurement and distribution strategy. CargoINTEL provides data-driven intelligence to support these decisions.
- 3D visualisation of shipment flows
- Capacity forecast analytics
- Market intelligence for freight management optimisation
Register notes
Notes held in the Aerostack register. Aerostack has not independently verified them.
CargoAi operates an AI-powered digital marketplace connecting freight forwarders with airlines and GSAs for air cargo booking, digitising a process that has been largely manual, fax-based, and fragmented.
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The market is large ($150B+ global air freight) and structurally under-digitised.
CargoAi's competitive position is as a neutral platform (not owned by an airline or forwarder), which is a key differentiator vs airline-owned portals.
Primary competitors are WebCargo (Freightos-owned), Cargo.one (VC-backed German startup), and airline direct booking portals.
CargoAi's Singapore base gives it a strong foothold in the fast-growing Asia-Pacific air cargo market.
Profile data from the Aerostack companies register; deployment records from the verified register. Evidence grades: T1 first-party confirmation, T2 credible reporting. See Our approach for how records are graded.