aerostack

Search Aerostack

Norwegian

Rydoo Accounts Payable AI invoice automation at Norwegian

MidAmerica St. Louis

GoodMaps indoor navigation at MidAmerica St. Louis Airport

Lyon Saint-Exupéry Airport

Stan robotic valet parking at Lyon Saint-Exupéry

London Heathrow

Facial-recognition eGates at Heathrow

Almaty International Airport

Q-Gate biometric passport-control terminals at Almaty

Pittsburgh International Airport

Arrow Analytics EZ-Board computer-vision carry-on analytics test at PIT Gate A7

Federal Aviation Administration

FAA SMART airspace and trajectory management platform

Dubai International

Dubai Police AI systems for passenger screening, unattended baggage and camera analysis at Dubai airports

Airport intelligence / Berlin Brandenburg

Berlin Brandenburg

The record below examines a documented AI application at Berlin Brandenburg, what it does, its reported deployment status and the evidence available for its results.

Terminal 1 at Berlin Brandenburg Airport
Terminal 1 at Berlin Brandenburg Airport. Photograph: Arne Müseler / CC BY-SA 3.0 de (cropped to fit). Shows the airport, not an AI implementation.
Documented activity

AI implementations at Berlin Brandenburg

01 / Deployed

Assaia TurnaroundControl AI turnaround system at Berlin Brandenburg, 16 positions with 33 more planned

Berlin Brandenburg introduced Assaia's camera-based TurnaroundControl system in March 2024 to monitor aircraft handling and help ground teams coordinate turnaround activities. The first phase covered 16 stands, with another 33 planned. The airport confirmed the system was operational, but the additional rollout and measurable time savings require separate confirmation.

Supplier: Assaia

View supporting sources (1)

Flughafen Berlin Brandenburg press release · Grade A

02 / Deployed

BER Agent generative-AI passenger phone assistant at Berlin Brandenburg, built on Parloa

Berlin Brandenburg Airport has used the BER Agent, a generative-AI phone assistant built on Parloa's platform and implemented by KINOVA in under six weeks, since February 2025.

It answers in German, English, Polish and Spanish.

Parloa reports 85% customer satisfaction.

BER's Christian Draeger told CX Today in November 2025 that the airport replaced its call centre with the system and cut costs by 65%.

Supplier: Parloa

View supporting sources (2)

CX Today · Grade B

Parloa customer story (BER) · Grade B

Live data from the Aerostack register. Status reflects published evidence only. See Our approach for how records are graded.

Aerostack tracks AI deployments across airports and airlines, with the published evidence behind each record. Photography is real aviation imagery. Record thumbnails may show the named airport or airline; other photographs do not.