ADRYX AI virtual assistant for Aeroporti di Roma on WhatsApp and adr.it
Deployed
Aeroporti di Roma launched an AI virtual assistant, presented with the mascot ADRYX, as a WhatsApp chatbot and on adr.it, AWS announced on 22 October 2025. Built with AWS and Storm Reply on Amazon Bedrock, the assistant uses generative AI and a multi-agent design and answers in Italian and English with flight updates, baggage status and recommendations.
ADR serves around 50 million travellers a year, according to ADR in the AWS release. Storm Reply published a case study on the project the same day.
Deployment reported live
The operator reports the system in live use. The record is updated as further evidence is published.
View supporting evidenceProject announced
The published announcement establishes the reported scope. It remains visible as the project develops.
View supporting evidenceLive data from the Aerostack register. Status reflects published evidence only. See Our approach for how records are graded.