Yonhap News Agency (YNA)
Supports the reported status: Deployed.
Jeju Air introduced its generative-AI chatbot HI JECO in December 2023.
Aju News reported on 17 June 2025 that call-centre consultations had fallen 18.4% and that 31.6% of HI JECO chats came in after hours. The Herald Business gave a later figure of 37.8% on 24 June 2026.
Sources are attached to individual claims. An operator statement supports a reported status; it does not, on its own, establish an independently measured benefit.
Supports the reported status: Deployed.
Supports the reported status: Deployed.
Supports the reported status: Deployed.
Live data from the Aerostack register. Status reflects published evidence only. See Our approach for how records are graded.
Aerostack tracks AI deployments across airports and airlines, with the published evidence behind each record. Photography is real aviation imagery. Record thumbnails may show the named airport or airline; other photographs do not.