Grade B · 17 Mar 2026
Airports AI Alliance
Supports the reported status: Pilot.
Vienna
Hubway conversational-AI guidance test at Vienna Airport
Current reported state
Pilot
Vienna Airport began testing Hubway's conversational AI in a gate area in March 2026. The trial explores whether passengers can obtain useful guidance through an AI assistant. The available reporting establishes a trial, with no confirmed wider rollout or measured passenger-service result.
What supports the record?
Sources are attached to individual claims. An operator statement supports a reported status; it does not, on its own, establish an independently measured benefit.
Live data from the Aerostack register. Status reflects published evidence only. See Our approach for how records are graded.