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Norwegian

Rydoo Accounts Payable AI invoice automation at Norwegian

MidAmerica St. Louis

GoodMaps indoor navigation at MidAmerica St. Louis Airport

Lyon Saint-Exupéry Airport

Stan robotic valet parking at Lyon Saint-Exupéry

London Heathrow

Facial-recognition eGates at Heathrow

Almaty International Airport

Q-Gate biometric passport-control terminals at Almaty

Pittsburgh International Airport

Arrow Analytics EZ-Board computer-vision carry-on analytics test at PIT Gate A7

Federal Aviation Administration

FAA SMART airspace and trajectory management platform

Dubai International

Dubai Police AI systems for passenger screening, unattended baggage and camera analysis at Dubai airports

AirAsia (Capital A)

AskBo AI chatbot for AirAsia customer support

GenAI assistant / chatbot · Supplier: In-house

Current reported state

Deployed

AirAsia launched its AskBo customer-support chatbot on 9 February 2023, according to Future Travel Experience. On 16 March 2026 the group said all its official customer support is provided through AskBo, a statement that does not describe AskBo as AI.

What supports the record?

Sources are attached to individual claims. An operator statement supports a reported status; it does not, on its own, establish an independently measured benefit.

Grade A · 16 Mar 2026

AirAsia Newsroom

Supports the reported status: Deployed.

Grade A · 9 May 2024

AirAsia Newsroom

Supports the reported status: Deployed.

Grade B · 9 Feb 2023

Future Travel Experience

Supports the reported status: Deployed.

Source evidence

Live data from the Aerostack register. Status reflects published evidence only. See Our approach for how records are graded.

Aerostack tracks AI deployments across airports and airlines, with the published evidence behind each record. Photography is real aviation imagery. Record thumbnails may show the named airport or airline; other photographs do not.